So, now I've got this project manager for a VoIP system upgrade that's fighting with the consultants that are doing the upgrade. I'm in the middle and both sides want me to support them. ugh...
At the "U" entitlement runs rampant. I don't believe I work with a single person that has ever had a "real" job. When I tell people that I've only been in academia for 4 months, they are shocked. I assume they're shocked that I've managed to survive this long without the swaddling warmth of a position in which nothing is expected of me an in which I can do anything I want w/o recourse (just like them). Unfortunately, as is the case in IT, even at this level we get $hit on. The rule of thumb is: "you touch it...you own it." We touch everything and, as such, everything that goes wrong is our fault. Unfortunately that does not translate to laudes and accolades when everything goes right.
FYI...when using the words "right" and "wrong" in the above statements, they mean this:
- "something goes right": all is as expected even if it's happening in the middle of a raging inferno being whipped about by a tornado
- "something goes wrong": something took place outside of expectations and someone is looking to do some "blame-damage". Windows often works in this fashion...operating perfectly as designed, but not as expected, therefore, it's "wrong" and someone has to be roasted on a spit for it.
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